What differentiates one skilled nursing & rehabilitation center from another? The answer is... the people who work and reside there! The people set the tone, the atmosphere, and the expectations. At The Laurels of Chagrin Falls, we take great pride in ensuring that everyone feels like part of our family and that they are treated as special "guests" in our home.
The Laurels of Chagrin Falls employs a team of highly qualified medical professionals, including a Medical Director, Registered Nurses, Restorative Care Nurses, a Wound Care Nurse, state tested Certified Nursing Assistants, Physical Therapists, Occupational Therapists, and a Speech Therapist. Our on-site Rehab, Dietary, Social Work, and Activities departments provide personalized and compassionate care to each guest. From the moment you walk through the front doors, the warmth and caring of the staff will begin to gain your trust and confidence, as they strive to exceed your expectations.
Unlike other facilities that use "contracted" staff members, each member of the team at The Laurels of Chagrin Falls is directly employed, not "contracted". Each Team Member takes great pride in portraying "The Laurel Way of Caring", as they strive for excellence in providing only the highest standard of care and services to every guest, and to every family member and visitor. Come on in! Visit a while! Let us show you our very best... let us show you The Laurel Way.
Administrator & Director of Marketing
Michelle joined The Laurels of Chagrin Falls as director of marketing in 2019 and was named the facility administrator in 2020. In her role, she helps families make informed decisions about their loved one’s care, provides hospitals with factual and detailed information, and helps shape a positive community message for The Laurels.
Michelle began her professional career as an educator in underserved communities. She later obtained her MBA and opened a small school for nursing assistants. This led her into many different skilled nursing communities in the Cleveland area, which ignited her passion for long-term care and inspired her to obtain her nursing home administrator license in 2018.
Director of Nursing
Director of Rehabilitation Services
Shannon graduated from Western Michigan University with a master’s of science in occupational therapy. She found her niche for geriatric care practicing in skilled nursing facilities around the greater Cleveland area. She and her husband ultimately fell in love with Ohio after being stationed with the U.S. Coast Guard. While still cheering for Green and White, they grew roots here with their daughter and three cats. Shannon is passionate about guest-centered care. She specializes in kinesiotaping, seating and positioning, and home safety. Joining The Laurels of Chagrin Falls team in the fall of 2017, Shannon enjoys making each guest’s stay comfortable and full of progress.